What the CQC Inspector said!

Our report was published today by the CQC so please take a moment to read it as we are very proud of our team and the work they do for our patients and our practice.

“We found that the practice ethos was to provide high quality patient centred dental care in a relaxed and friendly environment.”

They found that we were safe, effective, caring, responsive and well-led and awarded us 5 green ticks.

We’d like to take this opportunity to say a HUGE thank you to  everyone who filled in a comment card – 45 completed cards was quite an impressive haul!

As this has to be a confidential process, the CQC don’t include the comments in the report or share with us anything that might identify the individual(s) they belong to. However, on the day, the Inspector and her specialist dental adviser read us a sample of the comments which our patients took the time to write and it was really lovely to hear how incredibly kind they were and how much you value our team and your care.

“Information from 45 completed Care Quality Commission (CQC) comment cards gave us a positive picture of a friendly, caring, professional and high quality service”